Discrimination is Against the Law

Crouse Medical Practice, PLLC (CMP) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation, gender identity, or sex.   CMP does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation, gender identity, or sex.   CMP values the diversity and inclusion of our patients, their guests, employees, physicians, volunteers, students and others.

Crouse Medical Practice:

  • Provides free communication aids and services to people with disabilities to support effective communication with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact the operator at the location you visit. For a complete list of phone number by location, please check our locations page here. 

If you believe that CMP has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation, gender identity or sex, you can file a grievance with:

Executive Director
Crouse Medical Practice, PLLC
739 Irving Avenue, Syracuse, NY 13210
Phone: (315) 470-7825
Fax: (315) 701-2520

You can file a grievance in person, over the phone, by mail, fax or through the Crouse Medical Practice contact page here. If you need help filing a grievance, the Executive Assistant is available to help you, and can be reached at (315) 470-7825.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-868-1019, 800-537-7697 (TDD)

Complaint forms are available online here.  

Albanian KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 315-479-5070.

Arabic      رقم ) 315-479-5070-إذا كنت تتحدث اللغة العربية ، خدمات المساعدة اللغوية، مجانا، تتوفر لك. استدعاء 1- هاتف الصم والبكم: 315-479-5070

Bengali  ল􀇘য করনঃ িযদ িআপন বাংলা, কথা েবলত পােরন, তােহল িনঃখরচায় ভাষা সহায়তা িেপরষবা উপল􀉇 েআছ। েফান করন 315-479-5070

Chinese  注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 315-479-5070。

French-Creole ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 315-479-5070.

French ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposésgratuitement. Appelez le 315-479-5070.

Greek ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 315-479-5070.

Italian ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 315-479-5070.

Korean 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 315-479-5070 번으로 전화해 주십시오.

Polish UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 315-479-5070.

Russian ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 315-479-5070.

Spanish ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 315-479-5070.

Tagalog PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 315-479-5070.

Urdu               خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 315-479- کریں 5070

Yiddish אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט. 315-479-5070