Phlebotomist

Department

  • Laboratory

Hours

  • Monday through Friday business hours (no evenings, weekends or Federal holidays)

Position Overview

The laboratory Phlebotomist performs and/or coordinates a variety of clerical, phlebotomy, and sample processing procedures to ensure quality patient care on adult, pediatric and neonatal populations. The laboratory phlebotomist processes telephone requests; enters patient data and examination requisition data into the computer; acknowledges EMR orders, coordinates and performs sample collection processes; prepares all types of laboratory samples adhering to sample acceptance criteria; and distributes or dispatches samples to the correct examination location.

Responsibilities

  • Patient/Customer Relations: Greets and receives patients in a courteous, professional manner. Promotes and establishes favorable customer contact and relations. Chooses age-specific approach.
  • Processes Samples: Processes samples of various types for appropriate clinical testing. Transports samples (i.e., prepares for delivery to main laboratory, reference laboratory if indicated.
  • Orders for Testing: Order type acknowledgements, requisition, electronic, verbal or fax. Verifies orders, i.e., physical panel orders, standing orders. Registers patients in computer· Enters orders. Creates collection lists/labels.
  • Uses Laboratory Information System & Network Information System (billing): Correctly enters patient demographic/insurance information. Correctly enters test requests. Handles inquiries. Stores documents and records. Performs proper downtime procedures. Creates encounters.
  • Collects and Receives Samples: Identifies patients, collects samples and labels and documents sample collection. Provides post-phlebotomy care and instructions. Receives samples from outreach locations. Delivers samples to processing area/technical area.
  • Other Duties as required: Time Management control and supply inventory control i.e., correct documentation on packing slip and unpacking and rotating of supplies. Phlebotomy housekeeping. Completes Education Assignments. Attends appropriate in-services as requested and staff meetings. Follows safety guidelines i.e., PPE.

Job Specific Competencies

  • Apply Quality Management principles to the work environment and continually strive for improvement.
  • Display professional behavior.
  • Take responsibility for professional acts.
  • Practice within the scope of professional competence.
  • Practice safe work procedures.
  • Maintain and improve skills and knowledge.
  • Recognize and show respect for the patient.
  • Protect patient confidentiality and privacy.
  • Work collaboratively with other health care professionals.

Education and Qualifications

  • High School Diploma, or equivalent or Vocational Training Education in Phlebotomy.
  • Previous experience with outpatient/independent laboratory testing.
  • Excellent interpersonal and communication skills, ability to adapt to changing workloads and stressful situations.
  • Work requires the ability to understand and follow oral and written instructions.
  • Commitment to continuing education.
  • Competence with PC based computer systems.
  • Must have a vehicle and valid driver's license for transportation.

Desired Qualifications

  • Phlebotomy certification.

Crouse Medical Practice, PLLC is an Equal Opportunity Employer-M/F/D/V. To apply, please, complete our Online Application or  email your resume to Human Resources at humanresources@crousemed.com.