Phlebotomist

Department(s)

• Laboratory

Hours

• Monday through Friday business hours (no evenings, weekends or Federal holidays)

Position Overview

The laboratory Phlebotomist performs and/or coordinates a variety of clerical, phlebotomy, and sample processing procedures to ensure quality patient care on adult, pediatric and neonatal populations. The laboratory phlebotomist processes telephone requests; enters patient data and examination requisition data into the computer; acknowledges EMR orders, coordinates and performs sample collection processes; prepares all types of laboratory samples adhering to sample acceptance criteria; and distributes or dispatches samples to the correct examination location. 

Responsibilities

• Patient/Customer Relations: Greets and receives patients in a courteous, professional manner. Promotes and establishes favorable customer contact and relations. Chooses age-specific approach. 
• Processes Samples: Processes samples of various types for appropriate clinical testing. Transports samples (i.e., prepares for delivery to main laboratory, reference laboratory if indicated. 
• Orders for Testing: Order type acknowledgements, requisition, electronic, verbal or fax. Verifies orders, i.e., physical panel orders, standing orders. Registers patients in computer· Enters orders. Creates collection lists/labels. 
• Uses Laboratory Information System & Network Information System (billing): Correctly enters patient demographic/insurance information. Correctly enters test requests. Handles inquiries. Stores documents and records. Performs proper downtime procedures. Creates encounters. 
• Collects and Receives Samples: Identifies patients, collects samples and labels and documents sample collection. Provides post-phlebotomy care and instructions. Receives samples from outreach locations. Delivers samples to processing area/technical area. 
• Other Duties as required: Time Management control and supply inventory control i.e., correct documentation on packing slip and unpacking and rotating of supplies. Phlebotomy housekeeping. Completes Education Assignments. Attends appropriate in-services as requested and staff meetings. Follows safety guidelines i.e., PPE.

Job Specific Competencies

• Apply Quality Management principles to the work environment and continually strive for improvement. 
• Display professional behavior. 
• Take responsibility for professional acts. 
• Practice within the scope of professional competence. 
• Practice safe work procedures. 
• Maintain and improve skills and knowledge.
• Recognize and show respect for the patient. 
• Protect patient confidentiality and privacy. 
• Work collaboratively with other health care professionals.

Required Qualifications

• High School Diploma, or equivalent or Vocational Training Education in Phlebotomy. 
• Previous experience with outpatient/independent laboratory testing. 
• Excellent interpersonal and communication skills, ability to adapt to changing workloads and stressful situations. 
• Work requires the ability to understand and follow oral and written instructions. 
• Commitment to continuing education. 
• Competence with PC based computer systems. 
• Must have a vehicle and valid driver's license for transportation.

 Desirable Qualifications

• Phlebotomy Certification

Crouse Medical Practice, PLLC is an Equal Opportunity Employer-M/F/D/V. To apply, please, complete our Online Application or  email your resume to Human Resources at humanresources@crousemed.com.